Delivery and Returns

Deliveries of standard products are normally despatched within 3 working days from order. Within the order process you will be given the opportunity to choose your date and time of delivery.

We will not normally charge delivery for purchases over £100 within the mainland UK and Northern Ireland. For orders less than £100 a £15 (ex VAT) delivery charge will be made. Some United Kingdom deliveries above or below £100 total may incur an extra charge due to inaccessibility. If in doubt please email your address and postcode to detailing the products and how urgently they are required.

A confirmation email will be sent (normally within 24hrs) to verify the goods can be delivered on the requested date.

For returns please contact us at the returns procedure alters dependant on the William Sharp company the purchase was made from. Full details can be found in the Terms & Conditions section.


In general no costs are incurred if the order is of standard, or mainline, products and cancelled before the delivery date, inside usual working hours. However orders relating to products of a specialist nature or products specifically ordered may incur a restocking charge. To cancel an order please contact us at Full details can be found in the Terms & Conditions section.